“Got questions? We’ve got answers! Explore our You’re probably asking section to quickly find clear and helpful information about our products, services, and policies. Whether it’s about ordering, shipping, returns, or anything else, we’re here to make your experience smooth and worry-free.”
Measure the chest width of your favourite T-shirt and compare it with our size chart. If your regular-fit T-shirt measures 43 inches at the chest, choose our 45-inch size for a relaxed, oversized
fit.
Dual-Knit fabric made with premium Giza cotton fibers.
A two-layer knit that’s smooth on both sides, stable, and doesn’t curl or lose shape.
It’s thicker, softer, more durable, and holds its form better than single-knit jerseys.
Yes. It’s breathable and absorbent despite its premium structure.
Unlikely. Dual-Knit has excellent stretch and recovery.
Yes, within Kerala.Outside Kerala, additional charges apply.
No. Shipping charges are non-refundable.
Delivery timelines may vary based on location and courier partner. You will receive tracking details once the order is shipped.
Yes, before shipping.Once shipped, cancellation is not possible.
📧 mailto:help@theudupp.com
📱 +91 81295 67808
You should contact support as soon as you notice any issue related to your order or delivery.
No. We currently do not offer returns. Exchanges only.
If a refund is approved (in rare or exceptional cases), it will be provided in the form of store credits.
These credits can be used for future purchases on the website and are non-refundable.
Notify us within 24–48 hours of delivery with clear photos and an unboxing video.Only replacement will be provided. No refunds.
You can request an exchange within 7 days of delivery.
Unworn, unwashed, unused, with original tags and packaging intact.
No. Products bought during discounts or sales are not eligible.
• Same design, different size
• Different design of the same value, if available
• Different design of the same value, if available
Only one exchange per order is allowed.